Terms & Conditions

When you order any items from our website you, the buyer agrees to the terms of this agreement.

We at GK Glam endeavour to ensure that the information on our website are up to date, true and accurate. Please note that all measurements and dimensions are given as a guide only and are approximate.

GK Glam look for continuous improvement in all areas. We reserve the right to alter any  specifications, colours and materials without notice. This consequently means that products available may vary slightly in colour from that shown on the current site. We reserves the right to change prices and availability of information without notice. 

All the content on this website is the property of GK Glam and is protected buy copyright laws. If you wish to use any of the content please email (info @gkglam.com) for permission.

GK Glam shall not be liable to any person for any damage or loss that may arise from the use of any of the information contained in any part of this website. Any dependency you place any information on this website is strictly at your own risk. GK Glam reserves the right to decline any order. We GK Glam shall not be liable for financial or economic loss, indirect or consequential loss or damage whatsoever and howsoever arising. GK Glam nor any of its employees, owners, or other associates can be held liable for any damages arising from death or personal injury caused by the negligence of GK Glam. Nor can GK Glam, any employees, owners or other associates be accountable for any damages arising from death or personal injury caused by products or information from this website.

Unless otherwise stated we aim to dispatch in stock items within 3 working days.

If you have need to amend or cancel your order, you must email us immediately(info@gkglam.com). We cannot change orders or addresses once items have left our premises. Items are sent using Royal Mail.

We will not be responsible if we are not able to provide the services because of something beyond our reasonable control (such as but not limited to,  war, acts of terrorism, extreme weather conditions, earthquakes, fire, floods, traffic congestion, pandemics, mechanical breakdown (including of machinery, equipment, and vehicles), any public or private road being blocked, or industrial action and the outcomes of it, if this prevents us from providing our usual service).  If we are aware of any issues we will endeavour to let you know of such events.

You have the legal right to cancel your order under the Consumer Protection Regulations (Distance Selling). You have seven days in which to do this. If you choose to return an item, you must email us and let us know (info@gkglam.com). Again, you have seven in which to do this. Items must be unopened and in unused condition. You will be responsible for returning the item / items at your own expense. Please include your name and order number when returning items. We will process returns within 30 days and we reserve the right to take action and claim any charges needed if the items are not in the condition that they were when sent. Any refunds will be made at the purchased price.

GK Glam hold the right to withdraw discounts and promotions at any point in time. We can withdraw products and certain products may be excluded with out notice. Any promotions regarding free gifts are subject to stock availability. If using a promotional code, it must be used at the checkout, we will not be able to apply to the order once submitted. However you may be able to use the code on further orders.

As a result of the new GDPR policy outlaid in May 2018 all data held by companies must be dealt with in a secure and measured way. All information on how information stored and what data is stored should stated. This is documented below. 

We will collect information you have directly provided us through ordering or via web contact form to contact you in order to complete orders, or answer any queries you may have. There may be additional data collected automatically such as personally-identifying information like IP addresses (Internet Protocol), your location, browser type, operating system, referral source, page views etc.  This does not include your name or bank information.

Date is collected in the following way:

On our website. When placing an order even if you do not complete your order we will see your details (no bank details). Submitting a contact us form. This allows us to contact you regarding you enquiry.

We use Wix ecommerce for our hosting and shopping software. Wix comply with GDPR (you can view their GDPR policy here https://support.wix.com/en/article/general-data-protection-regulation-gdpr ).

We will never use your personal data other than for the purpose you have provided it for. Such as fulfilling an order or answering an enquiry. We will never use your personal data outside of this, unless we have a legal obligation to do so and then you will be notified. We will never share your information with any other company or persons.

You have a right to have access to a copy of any information in which we regarding yourself.

The owner of GK Glam is responsible for the date and can be contacted by email (info@gkglam.com) or you can use the contact us for on the website.  

You have a legal right to complain should you feel your personal date is not being stored or handles correctly. In the first instance you should contact GK Glam regarding your complaint. If you do not get a response regarding your complaint then you should further contact the ICO on Wycliffe House, Water Lane, Wilmslow, SK9 5AF. You can email them on: https://ico.org.uk/global/contact-us/email/ or call them: 0303 123 1113